Frequently Asked Questions
Everything you need to know about your best night's sleep.
How do I adjust my Coop Sleep Goods pillow?
Our pillows feature a unique adjustable design. Simply unzip the inner liner and add or remove the memory foam and microfiber fill to reach your desired loft and firmness.
What is your 100-night sleep trial?
We want you to love your sleep. You can try our products for a full 100 nights, and if you aren't completely satisfied, you can return them for a full refund.
Are your materials safe and certified?
Yes, our foam is CertiPUR-US® certified and our fabrics are GREENGUARD Gold certified, ensuring they meet strict standards for emissions and chemical use.
How should I wash my pillow or bedding?
Most of our pillow covers and protectors are machine washable in cold water on a gentle cycle. We recommend tumble drying on low heat with dryer balls to maintain fluffiness.
When will my order ship?
Orders typically process within 1-2 business days. Once shipped, standard delivery usually takes 3-7 business days depending on your location within the United States.
Do you offer a warranty on your products?
We stand by our quality with a 5-year limited warranty on our pillows and a 1-year limited warranty on our linens and protectors against manufacturing defects.