Returns & Exchanges
At Coop Sleep Goods, we want you to rest easy knowing you have 100 nights to fall in love with your purchase. If you're not completely satisfied with your sleep experience, we offer free returns and easy exchanges within the United States.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to start the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
Pack and Ship
Securely package your items—don't worry about rolling the pillows back up—and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing